Frequently Asked Questions

How much is postage?

We offer free shipping on all retail orders over $100 within Australia.
For orders under $100, postage to retail customers within Australia is a flat rate of $12.00 per order.

International shipping to retail customers is a flat rate of $35.00 per order.

Wholesale orders are charged shipping at our cost price. We work closely with a range of courier companies to ensure we can deliver orders quickly and cost effectively. If you have a preferred courier you are welcome to arrange your own transport.

How long will it take to get my items?

Upon placing a retail order, items will be packed and posted within 5 to 10 business days.

How will my items be sent?

Retail orders: via Australia Post or a courier, both options provide tracking.

Wholesale orders: we work with several courier companies to ensure the most time- and cost-efficient shipping. You are welcome to arrange your own transport if you have preferred arrangements in place.

Is my payment secure?

Yes, we use eWay and PayPal for your peace of mind. For further information visit or