Frequently Asked Questions

How much is postage?

We offer free shipping on all retail orders over $100 within Australia.
For orders under $100, postage to retail customers within Australia is a flat rate of $12.00 per order.

International shipping to retail customers is a flat rate of $35.00 per order.

How long will it take to get my items?

Upon placing a retail order, items will be packed and posted within 2 to 3 working days.

How will my items be sent?

We send all our retail items with Australia Post, which is receipted delivery with tracking.
Wholesale orders are sent with Hunter Express/Australia Post.

Is my payment secure?

Yes, we use eWay and PayPal for your peace of mind. For further information visit eway.com.au or paypal.com