Shipping Policy

How much is postage?

Within Australia we offer free shipping on all retail orders over $100; for orders under $100 postage to retail customers is a flat rate of $12.00 per order.

International shipping to retail customers is a flat rate of $35.00 per order.

How long will it take to get my items?

Upon placing your retail order it will be packed and posted within 5 to 10 business days. Please contact us if you require urgent delivery.

How will my items be sent?
Retail orders: via Australia Post or a courier, both options provide tracking.

Wholesale orders: we work with several courier companies to ensure the most time- and cost-efficient shipping. You are welcome to arrange your own transport if you have preferred arrangements in place.

Is my payment secure?

Yes, we use eWay and PayPal for your peace of mind. For further information visit eway.com.au or paypal.com

Other questions?

If your question isn’t answered here please email us at admin@brandedideas.com.au